They added a dudes name on my tv account with out my permission and won't take it off
Currently waiting on a supervisor to CB. Corporate was very helpful and respectful but agreed that the amount given does not make sense but according to her each store can make rule of there own (which also doesn't make sense)
Also I can't forget to add that she refused to give me corporates number advising me that they will only refer me back to her.
Rent a center is ripping me off legally. Refuses to refund money I pre paid on Tvs that I returned. The manager is a complete jerk. Don't ever go to this buisness.
By far the worst customer service I've ever received!
Worst experience ever. 17 days past due as of tommorow. My choices given by store manager andreia was to pay by Thursday (tommorow) or return product or it will be turned over to the sheriffs office. She can't explain to me where the amount she's stating that is past due is coming from and countinued to tell me "it's your problem not mine, I'm not late on my payment". Mind you I've had a issue with my direct deposit and offered to come in Friday June 9th and pay payment. I never knew 17 days past due would cause legal action to be taken.
The people are disrespectful. I put down on a bed where you put 20 down and get up to 3 weeks but the didnt tell me that it starts from the time you had put the money down i didnt get the bed till Wednesday with was the 6 Days After I Paid for it and now where telling me i have a payment coming up... DONT GO HERE THERE RIPPING OFF THE PEOPLE
Long story short..... No where in the contract does it state that after 17 days past due legal action will be taken nor can anyone advise me per contract where the amount they advise me is due is coming from. I am a first time customer so I can't say anything for RAC as a company but I will say this store is a joke.
Worst company I've ever dealt with. Please do not do business with them.
Rent A Center is a US Electronics Store based in Auburndale, Florida. Rent A Center is located at 409 Havendale Blvd, Auburndale, FL 33823, USA.
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